Approximately 2 years ago we had CPR install a new AC unit in our home, he did an excellent job and his customer service was outstanding!! It was a pleasant surprise to find a contractor line Brian!! He communicated wonderfully he answered any all of our questions professionally and courteously. We had a problem this year with out unit and we called Brian and he came out that evening and fixed it!! I have referred Brian to numerous friends and businesses and they all said the same thing..