HVAC Troubleshooting System

What type of problem are you having?
What type of Air Conditioner Problem are you having?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Your Air Filter May be Dirty.

Check yours and change if visibly dirty

Did that solve your problem?
Is your outdoor unit running?

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “air conditioner”
  • Try flipping that circuit to “off” and then “on”
  • Give your air conditioner a couple minutes and see if it comes on now
Did that solve your problem?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?

Awesome!!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Sounds like you need expert care.

Please turn off your system and get professional help.

Schedule your repair appointment
What type of heating problem are you having?
What type of heater do you have?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?
What best describes your heating problem?

Make sure power is getting to the furnace

Try this:

  • Check your home’s electrical panel. Flip the furnace’s circuit to “off” and then “on” again.
  • Look for a switch (like a light switch) near your furnace and make sure it is set to "on".
Did that solve your problem?
Is your outdoor unit running?
Is there ice on your outdoor unit?

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “heat pump” or “air conditioner”.
  • Try flipping that circuit to “off” and then “on”.
  • Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?
Is there ice on your outdoor unit?
Is the noise coming from the outside or inside unit?
What type of heater do you have?

Is there steam coming from the unit, as well?

Here’s what to do:

This is your heat pump's normal defrost mode.

What type of smell?
Did you just turn your heater on for the first time this winter?

This is likely normal.

The smell should go away in a few minutes.

Contact us if the smell persists.

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

Our Services

Air Conditioning

Air Conditioning

The best way to prepare your home for the hot summer season is by servicing your air conditioning system.
Read More
Heating

Heating

Your home is the place where you snuggle up with your favorite people in the whole world, where you live, love...
Read More
Indoor Air Quality

Indoor Air Quality

The task of cleaning air is left to the air conditioning machine, which has highly efficient filters...
Read More
UV Lights

UV Lights

There are many interesting facts about your home that you may not know, but would like to know....
Read More

Maintenance Plan Benefit

Without regular maintenance, an air conditioner loses about 5% of it’s original efficiency for each year of operation.

  • Annual Tune-Up Can Reduce Your Heating Costs By 5%
  • Routine Maintenance Is The Best Prevention
  • 24-Hour Emergency Service at The Standard Rate 
  • Improved Operating Efficiency of Your System

Signup & Get More Benefits

Specials and Rebates

Specials and Rebates

Upto
$975

in Utility Rebates &
$500 in tax Credits

Specials and Rebates

Specials and Rebates

Upto
$975

in Utility Rebates &
$500 in tax Credits

What Our Clients Are Saying

Steve and Janice Allen


HONEST Wonderful people! Very professional, honest, always on time. They will do all they can to save you money, and I would recommend them to anyone! 01/26/2017


I've been a customer since 2005 and I would never use anyone else. Service has always been fair and quick! Service techs are friendly and knowledgeable. Great service, great prices, and reliable. Thank you Bryan and Tim! -Christina & Brian Verrette, 04/27/2017


I have used CPR AC & Heat for several years. Excellent response when you need them, very knowledgeable, doesn't over charge for services, fixes the problem right the first time! -Randall Bellard, 04/29/2017


Always returns calls timely. Quality of work is great and the price seems fair. -Billie & Brian Genre

Susan M., Walker, LA


Approximately 2 years ago we had CPR install a new AC unit in our home, he did an excellent job and his customer service was outstanding!! It was a pleasant surprise to find a contractor line Brian!! He communicated wonderfully he answered any all of our questions professionally and courteously. We had a problem this year with out unit and we called Brian and he came out that evening and fixed it!! I have referred Brian to numerous friends and businesses and they all said the same thing.

Tim & Susan M. , Walker, LA


Approximately 2 years ago we had CPR install a new AC unit in our home, he did an excellent job and his customer service was outstanding!! It was a pleasant surprise to find a contractor line Brian!! He communicated wonderfully he answered any all of our questions professionally and courteously. We had a problem this year with out unit and we called Brian and he came out that evening and fixed it!! I have referred Brian to numerous friends and businesses and they all said the same thing..

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